Privacy Policy

Your privacy is important to us. EasyFi is committed to respecting your privacy in relation to any information we collect from you through our website, https://easyfi.com.au, and any other websites we own or operate.

1. Information We Collect

1.1 Log Data

When you visit https://easyfi.com.au, our servers may automatically record information that your browser sends. This information does not personally identify you on its own and may include details such as your IP address, browser type and version, pages visited, date and time of access, time spent on pages, and other usage statistics.This data is used to improve website performance, diagnose technical issues, enhance security, and better understand how visitors use our site.

1.2

Personal InformationWe may collect personal information such as your name, email address, phone number, and postal address. This information is considered identifying information and is only collected when reasonably necessary to provide our services, respond to enquiries, or improve our offerings.Where required, we will obtain your consent and clearly explain why the information is being collected and how it will be used.

1.3

How Information Is CollectedInformation is collected by lawful and fair means, with your knowledge and consent. This may occur when you complete forms on our website or through automated technologies such as cookies and similar tracking tools.You may choose not to provide personal information; however, this may limit our ability to deliver certain services or respond to your requests.

2. Use of Information

We may use both identifying and non-identifying information to understand how visitors interact with our website, improve user experience, analyse trends, and manage site functionality. Aggregated and anonymised data may be shared with partners or service providers for analytical or marketing purposes.

3. Data Storage and Security

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure, alteration, or destruction using commercially acceptable safeguards.While we strive to protect your data, no electronic transmission or storage system can be guaranteed to be completely secure.4. CookiesEasyFi uses cookies to collect information about how visitors use our website. Cookies help us understand user preferences and improve website functionality.You may choose to disable cookies through your browser settings; however, doing so may affect the availability or functionality of certain services. This policy applies only to cookies used by https://easyfi.com.au and does not extend to third-party services linked from our site.

5. Third-Party Access to Information

We may engage third-party providers to support website operations, analytics, or marketing activities. These providers may access information only to perform specific tasks on our behalf and are not authorised to use or disclose the information for any other purpose.We do not share personal information with third parties without your consent, except where required or permitted by law.We may comply with lawful requests from government or regulatory authorities where necessary to meet legal obligations, protect rights or property, ensure public safety, or prevent unlawful activity.

6. Children’s Privacy

https://easyfi.com.au does not knowingly collect personal information from individuals under the age of 18. If you believe that a child has provided personal information without appropriate consent, please contact us and we will take steps to remove the information promptly.

7. Limits of This Policy

This Privacy Policy applies only to information collected by EasyFi. While we aim to work with reputable partners whose privacy practices align with ours, we are not responsible for the privacy policies or practices of third-party websites or services linked from https://easyfi.com.au.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on https://easyfi.com.au, and continued use of the website indicates acceptance of the updated policy. We encourage users to review this policy periodically.

9. Your Rights

You have the right to:
Access personal information we hold about you
Request corrections to inaccurate or outdated information
Request deletion of your personal information, subject to legal obligations
Object to or restrict certain uses of your information
Make enquiries or lodge a complaint about how your information is handled
If you have questions or concerns, please contact us using the details below.

Contact Information

EasyFi Compliance Manager
sam@easyfi.com.au